Get help 24/7 (NG)

Privacy Policy

Last Updated: April 29, 2025

Introduction

At Gamble Alert, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (gamblealert.org), engage with our services, or participate in our programs. We operate in compliance with the Nigeria Data Protection Regulation (NDPR), the General Data Protection Regulation (GDPR), and other applicable laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, or other details you provide when contacting us, registering for events, or accessing our treatment support services.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies and analytics tools.
  • Research Data: Anonymized data collected during our research initiatives on gambling harms, which may include demographic information or survey responses (with your consent).
  • Communication Data: Information you provide when engaging with our advocacy programs, newsletters, or social media channels.

How We Use Your Information

We use your information to:

  • Provide and improve our services, including advocacy, research, and treatment support.
  • Respond to inquiries, provide updates, and send newsletters (with your consent).
  • Analyze website usage to enhance user experience and optimize content.
  • Conduct research on gambling harms, ensuring data is anonymized where applicable.
  • Comply with legal obligations and protect the rights and safety of our users.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies may include:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements (if applicable).

You can manage your cookie preferences through our Cookie Consent tool. For more details, see our Cookie Policy.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g., hosting, analytics, or email services) who act on our behalf and are bound by confidentiality agreements.
  • Research partners, only with anonymized data and your consent.
  • Legal authorities, if required to comply with applicable laws or protect our rights.

Your Rights

Under NDPR, GDPR, and other applicable laws, you have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your data.
  • Request data portability.
  • Withdraw consent at any time (e.g., for newsletters or cookies).
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at info@gamblealert.org.

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18. If we become aware that a child under 18 has provided personal information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

More than just Gamble Alert

Our dedicated team of professionals works tirelessly to provide counseling, rehabilitation and other network of support.

Professional Support

Expert counseling and guidance for your journey

Community

Join a supportive community of individuals

24/7 Assistance

Round-the-clock support when you need it most